Section 1
Introduction & Applicability
Welcome to 22betcasino. This privacy policy explains what information we collect when you use the 22betcasino website and mobile platform, how that information is used, and the measures we take to protect it.
By using 22betcasino, you agree to this Privacy Policy. If you do not agree with these terms, please refrain from using our services. We may update this policy at any time, and any changes will be published on this page.
22betcasino follows international data protection standards. Your personal information is never sold or shared with unauthorized third parties.
Section 2
What Information We Collect
22betcasino only collects data that is necessary for providing services, verifying identity, and meeting legal obligations. A breakdown of the different types of data is provided below.
Personal Information (collected at registration)
- Full Name (as per National ID)
- Date of Birth & Gender
- Email address & mobile number
- Permanent address & district
- Your chosen username & password (encrypted)
For KYC Verification
- Copy of national ID or passport
- Selfie or photo (for identity verification)
- Proof of address (utility bill or bank statement)
Financial information
- Deposit & Withdrawal History
- Mobile banking number (Mobile Pay/Nagad/Rocket)
- Transaction date and amount
Automatically Collected Information
| Data type |
What We Collect |
Purpose |
| Device Information |
OS, Browser, Screen Resolution |
Platform Optimization |
| IP Address |
Approximate location |
Security and fraud prevention |
| Cookies |
Sessions and preferences |
Improving User Experience |
| Gaming History |
Bets, win/loss records |
Responsible gaming monitoring |
| Log files |
Login time, click patterns |
Security Monitoring |
Section 3
How your information is used
22betcasino uses collected data only for specific, legitimate purposes. No data is used beyond its original purpose.
- Account Management: For registration, login, and profile updates
- Identity verification: To prevent fraud and multiple account creation
- Payment Processing: To process deposits and withdrawals securely
- Customer Support: To handle your queries and complaints
- Promotional Communications: To send bonus and promotional information (only with your consent)
- Legal Obligation: To meet regulatory reporting requirements
- Responsible Gaming: To detect unusual gaming behaviour and provide appropriate support
- Platform improvement: To improve your experience on the platform
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If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time through your account settings or by contacting our support team.
Section 4
Data Sharing Policy
22betcasino never sells your personal data. However, there are certain circumstances where sharing information may be necessary.
When Data May Be Shared
- Payment Processor: Limited data is shared with payment gateway providers solely to process transactions
- Law Enforcement Agencies: Data may be disclosed to government authorities when required by court order or legal obligation.
- Fraud Prevention: Data verified against international regulatory databases for anti-money laundering and fraud detection
- Technology Service Providers: Necessary data shared with cloud hosting and cybersecurity providers
All third-party agreements include explicit data confidentiality clauses, and third parties may only use your information for the specific purpose outlined.
Section 5
Cookies & Tracking Policy
22betcasino uses cookies on its website to enhance the user experience. Cookies are small text files stored in your browser.
Types of Cookies
- Essential cookies: For login sessions and security — these cannot be disabled
- Functional Cookies: To remember your language preferences and settings
- Analytics cookies: To understand how the platform is being used
- Marketing cookies: To show relevant promotions (you can turn this off)
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
Section 6
Data security measures
22betcasino uses industry-standard technology to protect your data. Our security team monitors systems around the clock, 24 hours a day.
- SSL/TLS Encryption: 256-bit encryption is used for all data transmissions
- Secure servers: Data protected by firewalls and intrusion detection systems
- Password hashing: Passwords are never stored in plain text — only in hashed format
- Regular Audits: Third-party security experts regularly test our systems
- Two-factor authentication: An additional layer of security for your account
- Restricted Access: Only authorized personnel have access to specific data
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In the event of a data breach, we will notify affected users within 72 hours and take immediate steps to minimize any harm.
Section 7
How long your data is retained
22betcasino does not retain data longer than necessary. Retention periods are determined by legal requirements and legitimate business purposes.
| Data type |
Retention Period |
| Account information |
For the duration of the active account + 5 years |
| Financial transaction records |
7 years (legal obligation) |
| KYC Documents |
5 years after account closure |
| Gaming History |
3 years |
| Log files |
1 year |
| Marketing information |
Until consent is withdrawn |
Section 8
Your Data Rights
As a 22betcasino user, you have important rights over your personal data. Contact our support team to exercise any of these rights.
👁️
Right to access
You can request to see what personal data we hold about you.
✏️
Right to Rectification
You can request corrections to any inaccurate or outdated information.
🗑️
Right to Erasure
You may request deletion of your data unless we are required to retain it by law.
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Portability
You may request a copy of your personal data.
🚫
Restrict Processing
You can restrict how your data is used for specific purposes.
📩
Withdrawal of consent
You can withdraw your consent to marketing communications at any time.
We will respond within 30 days of receiving your request. Complex cases may take a little longer, but we will keep you informed.
Section 9
Minor Protection
22betcasino strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.
If a parent or legal guardian discovers that their child under the age of 18 has created an account on our platform, please contact us immediately at support@22betcasino.best. We will promptly close the account and delete all associated data.
Section 10
Privacy Policy Update Process
22betcasino may update this privacy policy from time to time. For significant changes, we will:
- We will update the revision date on this page
- We will send notifications to your registered email address
- We will show a summary of changes on your first login
Continued use of our services after any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly.